ریفنڈ پالیسی
Legal
Refund Policy
When you’re eligible for a refund, and how to request one.
Last updated: January 2026
We are committed to providing high-quality online Quran and Islamic courses, and we want every student to have a valuable learning experience. We understand there may be situations where a refund is appropriate.
When Refunds Are Considered
- Course content issues — technical issues or discrepancies in course content that significantly affect your learning experience, reported within 30 days of enrollment.
- Unsatisfactory experience — if the course does not meet reasonable expectations despite genuine effort to engage with the material, within 30 days of enrollment.
- Duplicate purchase — accidental duplicate payments are refunded once verified.
Conditions
- Refunds are issued to the original payment method.
- Processing may take 7–10 business days.
- Requests must be made within 30 days of the original purchase date, except in exceptional circumstances.
How to Request a Refund
Contact our admissions team at admin@ehsanraza.com with your name, email address, course name, and the reason for your request. We’ll review it and respond promptly.
Questions about this policy?
Our admissions office is happy to clarify anything above.