Common questions about courses, formats, and support. Can't find what you need? Reach out and we'll answer directly.
Browse our course catalogue, choose the course you're interested in, and click "Enroll." Our admissions team will follow up to complete registration and give you access to your class or course materials.
Both. We offer live individual and live group classes with a real instructor, as well as fully pre-recorded courses you can follow at your own pace — whichever suits your schedule.
No special software is required. All you need is a device with internet access — a computer, tablet, or smartphone — and a standard web browser. Live classes are typically held over Zoom.
Yes. Log in to your student account from any device with internet access, and your progress stays in sync.
No. Recorded courses can be studied at your own pace and on your own schedule, making them convenient for busy lifestyles and different time zones.
Contact our technical support team directly — see the Contact page for phone numbers and email specifically for technical issues.
Live individual and group classes include direct interaction with your instructor. Some recorded courses also include opportunities for questions — check the individual course for details.
We try to keep our courses accessible. Financial assistance may be available for select courses on a case-by-case basis — please contact our admissions office to ask.
Please see our Refund Policy for eligibility, or contact our admissions office directly to start a request.
In many cases, yes, depending on availability. Contact our admissions team and we'll help you make the change.
